WASHINGTON — A network connectivity is slowing the processing speed for Delta Airlines at Washington Reagan National Airport Tuesday morning.
Several passengers took to social media to share their frustrations.
"Hey @Delta! What’s going on? All systems down at #DCA due to power outage. Been standing here for 30 mins," Rosalie Morton tweeted around 5:15 a.m. "The customer service number has no idea what’s going on. You won’t rebook me. Line’s out the door. Staff standing around."
Another user said there were hundreds of people standing around and that this would impact her family's trip to Disney.
"@Delta System is down at DCA and hundreds of people are waiting with no idea when or if it will come up," said Jenn Buky. "Can someone help us here?"
According to a statement from Delta, customer should check-in using the Fly Delta app. If you use the app and you're not checking bags, then you can go directly through the TSA checkpoint to the departure gate.
There could be some delayed departures as a result of the connectivity issue.
According to Buky on Twitter, the system appears to be coming back on, but she said it will be a long time before everyone gets through the long line.
"It appears the system is starting to come back up," she tweeted. "But it’s going to be a long time before everyone gets through these lines. And who knows when the planes will take off. It was just 15 minutes ago we were notified that our 6 a.m. flight was delayed."
This is a developing story and will updated as we learn more.