WASHINGTON — Editor's note: The above video is from July 27, 2022.
A systemwide network issue that delayed Metro trains on all lines Wednesday morning appears to be resolved.
Washington Metropolitan Area Transit Authority (WMATA) officials said around 7:30 a.m. that IT network issues were impacting train service on all train lines Wednesday morning.
Initially, Metro alerted commuters to delays on the Red, Orange, Blue and Silver lines, before saying the network issue was systemwide and causing major delays just before 8 a.m.
"Customers throughout the rail system were notified to expect delays and received notification through social, text, Web and Metro Alerts to allow for additional travel time while the issue was assessed," WMATA wrote in a press release.
A WMATA spokesperson said station managers and Metro Transit Police were actively monitoring for any crowding issues.
At 8:45 a.m., Ian Jannetta with Metro said the delays had been downgraded from major, but are still possible.
"Trains are moving. The network issue is preventing rail operations from accurately monitoring train movements throughout the system," Jannetta said in a statement. "Communications with trains, stations, and cameras are not impacted."
By 9:30 a.m., Metro said trains are operating "on or close to our expected train frequencies on all lines." Some residual delays are still possible.
"Metro continues to investigate the root cause of the network issues and is working towards a permanent resolution," WMATA's press release said.
This latest report of delays comes hours after Yellow and Green line customers experienced delays during the evening commute Tuesday due to track inspections after a report of sparking.
Nicole Zorniak talked to WUSA 9 Wednesday as she was about to board a silver line train at the East Falls Church station. She said she expects delays daily, so this latest one doesn't surprise her.
"I've had to kind of Uber to work, because the trains have been so delayed that it just backs me up, and like my whole day is basically gone," she said. "Sometimes it's up to a 30-minute wait, so it's been a really tough challenge to face with work and everything."
Over the weekend, an electrical issue caused major delays when stations were shut down along the Red line. Those delays extended into the Monday morning rush before all services were restored.
WMATA had previously announced that wait times on the Blue, Orange and Silver lines would be reduced starting Aug. 1.