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McDonald's ties for first place for order accuracy, study says

Order accuracy measures how accurate the order was including: main entrée, side item, beverage and any special requests.

FLORIDA, USA — Want fries with that shake? Or maybe you didn't even order a shake but got one anyway.

According to a recent study, if that were the case, you probably weren't in line at a McDonald's drive-thru. 

The study says that McDonald's has one of the best drive-thru's in the country in terms of accuracy.

For 22 years, the annual DriveThru study has covered the same core brands, delivering a long history of providing the leading insights into drive-thru performance. 

Order accuracy measures how accurate the order was including: main entrée, side item, beverage, and any special requests.

McDonald's tied with Arby's for first place for accuracy. In third was Burger King, followed by Carl's Jr. and Hardee's.

In 2021 and 2020, Chick-fil-A took the top spot for order accuracy.

Chick-fil-A has made recent headlines for being voted one of the slowest drive-thru lines of any fast-food restaurant, according to the study.

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