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WASHINGTON (WUSA9) – A tweet to Mayor Vincent Gray during Thursday's nonstop WUSA9 Snow Desk coverage resulted in the opening of the then closed District office responsible for help seniors clear the walks with snow.

"It made me very, very, very happy," said Matilde Springer, one of the seniors who was able to enroll yesterday due to the reopening of DC's Office on Aging. "They took my call and they said we'll call you when we're coming out"

It meant people like Matilde Springer got help.

The WUSA9 Snow Desk answered nonstop viewer questions during the storm and many were about finding ways to get elderly help with managing snow covered sidewalks.

Serve DC, the Mayor's office on volunteerism, was out shoveling, but the elderly had to enroll through the Office on Aging, which was closed.

We tweeted the Mayor for help.

After the tweet, the Office on Aging office responsible suddenly opened and began enrolling seniors in Serve DC's snow program.

"The phone calls just started flooding in, nonstop," said Serve DC Director Jeffrey Richardson. "We have a lot of people waiting."

Richardson says his agency has a volunteer shortage right now.

When we met him, he was shoveling elderly sidewalks himself.

"We still don't have enough volunteers for every senior, but we're still recruiting volunteers."

Despite the volunteer shortage, the agency made a lot of people happy yesterday and today.

Ms. Springer's walk is cleared all the way into the street where the meets her senior citizen van.

"This is perfect," Springer said. "I'm satisfied."

Want to volunteer? Register online at www.serve.dc.gov.

DC seniors still needing help can call 202.497.8045.

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