WALDORF, Md (WUSA9) -- A couple in Md. speaks to WUSA9 about how ajewelrystore had to finally fix a mistake for the ring they purchased, but it took a lot of time and effort.

When Kevin bought a 1.5 carat chocolatediamondring for his wife, he was shocked to learn that thejewelerstated the ring's worth was far less than what he had settled on at the store.

That's where the 'Call For Action' team stepped up and helped Kevin resolve the issue with the company.

It is the right of the consumers to know exactly what they are getting. So, it is always good to ask all the questions such as the breakdown of the various components i.e.

WUSA9's Lesli Foster has the full story at 11.

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