WASHINGTON (WUSA9) - There is a lot of hype over the new iPhone X, but the new technology has some police officers in the DMV area worried.
Detectives said updated security software and features like facial recognition may make it harder for them to do their jobs.
The iPhone X makes a digital map of your face and stores it.
Customers can use the face recognition software to unlock their phones and buy stuff with Apple Pay.
Computer analysts with Fairfax County Police said they’ve expected that Apple’s latest software upgrade would make security even more difficult for officers to pull information from phones.
Encrypted devices present a challenge for law enforcement nationwide.
The issue came into the national spotlight last year for FBI agents investigating a terrorist attack in San Bernardino, California.
Apple refused law enforcement's request to hack the shooter's iPhone.
The FBI paid an outside firm more than $1-million dollars to break in and get the information.
While some people we spoke to are glad their phones will be more secure, others had some concerns about how it would get in the way of fighting crimes.
These are some comments from pedestrians walking the streets of DC:
“Things like facial recognition is something that no one can steal easily. That way it's a little more secure than a password.”
“It's a cool feature, but at the same time it probably has its flaws.”
“I guess the case comes to mind where they were unable to unlock a phone that may or may not have had information pertaining to a terrorist attack. I guess I saw both sides of it. It was more difficult for the police but the company is trying to protect their ability to protect their consumers.”
“Kind of a thin line as to whether the privacy--. You want to protect users' privacy, but if it can help solve crimes I would think that would be maybe a little more important.”
Police have not had a chance to get their hands on these phones yet to make an assessment.
Some of the departments here in the DMV told me it is way too early to tell how this is going to impact solving crimes.
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