Thursday, October 23, 2008
Fire truck crash video stimulates discussion and web hits. Is it a bad thing?
Click here to see the KDSK-TV story with St. Louis officials discussing the video
As I am writing this around midnight, we have received more than 130 comments about the video we posted over the weekend of the two St. Louis fire trucks colliding. With the exception of three comments, they all came in during a 33-hour period starting around 3:00 Tuesday afternoon.
This beats the 114 comments for the Prince George's County, MD ambulance billing story and the 107 comments about the delayed response to an emergency in Loudoun County, VA. Both of those stories were in August and the bulk of the comments were spread out over a few days.
Comparing notes with Bill Schumm at FireGeezer, it turns out the pages at both sites with this video have received a very large number of hits since we both post the video over the weekend. In fact, the traffic over the last two days is a record for STATter 911.
I am somewhat heartened by the response, because it goes against the trend I have seen since starting STATter 911 about 18 months ago. Until now, the only time safety has been a hot button issue, generating lots of comments, is when there is an underlying agenda. Usually, but not always, it is a career-volunteer issue. Often we will run videos of some very clear and pretty outrageous fireground activities and almost no one will say a word.
This time the issue is really only about safe and sane driving. Someone, somehow tried to stretch this into a career versus volunteer situation. I don't see any relevance, but the comments met our guidelines, so they were posted.
I urge everyone to remember that as clear as the video seems to be, it is only one angle and aspect of a larger investigation. We all know it is always series of factors that leads to a wreck like this.
Still, there is enough that can be seen in those 12 seconds to stimulate some good conversations and maybe even change attitudes about how one approaches the ever difficult task of just getting to an emergency scene.
I have received many emails and phone calls since posting the clip around 1:00 AM Sunday, from firefighters and officers who have made their shifts sit in front of the computer and watch this video. As I responded to a couple of the people leaving comments, I don't see how that can be a bad thing.
Sharing this video was a "good thing". I watched it at least three times and then emailed it to each member of my Department. If that video didn't create discussion around each fire station...nothing will!!!
I hope you judge the value of your web site by the number of daily "hits". I try to check it every weekday. Don't simply judge the value of your web site by the number of comments, as this is the first time I have written a comment, however I have read your web site each weekday for over a year.
Keep up the great work.
Sincerely,
Tom Wood, Fire Chief
Boca Raton Fire Rescue
Boca Raton, Florida
is attitude. In many fire departments, safety does not receive
the kind of importance it should. One of the key players in the
"safety equation" is the company officer. If that individual does
not really puch safety or doesn't lead by example in safety, how
can one expect firefighters to practice safety? What were the officers in these vehicles doing when the crash occured? Apparently,
not much! Had they preached the importance of slowing down,
especially at intersections? Without concerned and dedicated
officers, the same thing will happen again, and again, and again.
Thank you for your nice comments. Since my parents moved back to Baltimore, I haven't been in Boca for quite a while.
No, I don't necessarily judge the success of the site by the number of comments. To me the significance of these most recent comments are that at least they are about safety and not something trivial.
In fact, there have been days when I have received tons of comments and thought there must be a lot of people checking in and it turns out that wasn't the case.
Most of the negative comments I have received in the last 18 months (besides that I am either anti-volunteer or anti-career, depending on the day) are about the comments section. Some of the people who hate it are among my closest friends in the fire service.
I don't like the negativity and the rudeness. I do like the well thought out, factual discussions. I have learned a lot from some of the comments and have discovered some interesting stories.
What I like about doing the blog is that it is all me, with no one telling me what to write. It takes a lot of my time, but I get to choose the stories and topics I think people are interested in. Based on the stats I see, we have been steadily growing, which does give me some satisfaction.
Again, thanks for taking the time to write.
Dave
Steve
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