CHANTILLY, Va. (WUSA) - United Airlines' computer meltdown unfolded over two hours Thursday morning, temporarily grounding flights all across the country including at Dulles where United is the dominant carrier.
Passenger Ron Polidan from Los Angeles was unhappy that United's computers that handle reservations and checkins kept hiccupping.
Virginia-based industry consultant George Hanlon explained that this all goes back to the big merger between United and Continental..
United has switched to Continental's computer system, and there have been glitches. And now there's stress among travelers about reliability during the upcoming holiday rush..
It was back to normal at Dulles Thursday afternoon . The gamble is, will it stay that way.
United will not say how many of its 4000 daily domestic flights were affected by the temporary meltdown but an independent flight monitoring website reported 178 disruptions.