WASHINGTON (WUSA) -- A big issue with vacations is this is a product that you can't return. If you buy something from Amazon and you don't like it or the details of it were exaggerated on the website, you put it in the mail. You can't send back a vacation so we spend a lot of time looking over reviews, and those BEAUTIFUL pictures!
But pictures can lie. That's why Oyster.com was started. The site sends hotel investigators to hotels to photograph the real deal. That way you can tell if hotels are exaggerating their appearance.
Watch the video for some examples.