WASHINGTON (WUSA9) - An investigation by KPIX-TV in San Francisco found that Safeway overcharges more often than other stores surveyed in California.
The station reviewed 1,800 scanner inspections over the last five years in California and 11 other states. They found Safeway, and its affiliated stores (Vons, Pavilions, Carrs-Safeway, Dominick's Finer Foods, Randall's and Tom Thumb) overcharged in more than 30% of the inspections. Safeway has grocery stores in Maryland, DC and Virginia.
In 2012, California inspectors found 28% of all grocery stores inspected in the state overcharged for at least one item in the survey. KPIX reported Safeway's failure rate that year was 44%.
In a statement Safeway says "we never intend to overcharge our customers. We don't think the numbers reflect Safeway's actual performance."
The company says its overcharging rate falls within industry norms, and it's committed to eliminating all pricing errors.